When you drive a Subaru Crosstrek, you expect not only a reliable vehicle but also advanced technology to enhance your driving experience. One of the key features many owners look forward to is Android Auto, which seamlessly integrates your smartphone with your car’s infotainment system. However, some Crosstrek owners have encountered issues with Android Auto not working properly. In this article, we will explore the reasons why Android Auto might not be functioning on your Subaru Crosstrek and provide solutions to get it back up and running.
Understanding Android Auto and Its Benefits
Before we dive into troubleshooting issues, let’s briefly discuss what Android Auto is and why you should care about it as a Subaru Crosstrek owner.
Android Auto is a mobile app developed by Google that enables users to mirror features of their Android devices to the vehicle’s display. This allows you to:
- Access navigation apps like Google Maps or Waze for real-time traffic updates.
- Stream your favorite music through apps such as Spotify or Google Play Music.
- Send and receive texts, make calls, and listen to voicemail hands-free.
The convenience and safety that come with Android Auto make it a must-have technology for modern vehicles, including the Subaru Crosstrek.
Common Issues with Android Auto Not Working in Subaru Crosstrek
Despite its advantages, many Subaru Crosstrek owners report issues with Android Auto functionality. Understanding these common problems will help you diagnose the issue quickly and effectively. The most common issues include:
1. Compatibility Issues
One of the first reasons Android Auto might not work is compatibility. While most recent versions of the Subaru Crosstrek support Android Auto, older models may have limited or no support. Always check the vehicle’s manual or Subaru’s official website for details on Android Auto compatibility for your specific model year.
2. Connectivity Problems
Connectivity issues can often lead to frustration. Whether you’re using a USB cable or connecting via Bluetooth, any disruption in connectivity can prevent Android Auto from working correctly.
3. Software Glitches
Sometimes, outdated software on either your smartphone or your Subaru Crosstrek’s infotainment system can lead to malfunctions. Keeping both systems updated is crucial.
4. App and Device Settings
Certain settings on your smartphone can affect how Android Auto operates. If you haven’t given the necessary permissions for the app, it might fail to work. Check if your USB debugging is enabled and ensure all necessary permissions are granted.
Troubleshooting Steps for Android Auto Issues
If you find that Android Auto is not working in your Subaru Crosstrek, don’t worry! Here are some effective troubleshooting steps you can take:
Step 1: Check Compatibility
First, confirm that your Subaru Crosstrek is compatible with Android Auto. The feature is typically available in models from 2018 and onward. If you have an earlier model, you may need to consider an upgrade.
Step 2: Update Your Software
Ensure that both your Subaru’s infotainment system and your Android device are running the latest software versions.
- To Update Your Subaru: Visit your dealership or the Subaru website to find out if a system update is available for your model.
- To Update Your Android Phone: Go to Settings > System > System update and check for any available updates.
Step 3: Use a High-Quality USB Cable
If you’re connecting your Android smartphone to your Crosstrek with a USB cable, consider using a certified cable. A low-quality or damaged cable can hinder the connection necessary for Android Auto.
Advanced Troubleshooting Techniques
If you’ve completed the basic troubleshooting steps and are still experiencing issues, you may need to dive deeper into the problem.
Check Your Phone’s Settings
Make sure that you have enabled Android Auto in the settings of your Android device. You can find this under Apps or Connections depending on your phone model. Enable all necessary permissions that allow your phone to communicate with the car.
Clear Android Auto App Cache
Sometimes clearing the cache of the Android Auto app can resolve persistent issues. Here’s how to do it:
- Open your phone’s Settings.
- Go to Apps or Application Manager.
- Find and select Android Auto.
- Tap on Storage, then select Clear Cache.
Restart Both Devices
A simple restart can sometimes solve more problems than you would anticipate. Restart your smartphone and your Subaru Crosstrek’s infotainment system.
Factory Reset the Infotainment System
If the previous steps have not resolved your issue, performing a factory reset on your infotainment system may be a last resort. Remember that this will erase all your saved settings and preferences:
- Access the settings menu on the infotainment system.
- Look for the option that allows you to reset the system to factory settings.
Ensure you have all necessary settings recorded before doing this!
Leveraging Subaru Resources and Forums
If you still cannot get Android Auto to work after trying the steps above, consider utilizing the resources at your disposal:
Contact Subaru Customer Support
Reaching out to Subaru’s customer support can provide you with specific troubleshooting methods and potentially point you toward a solution that hasn’t been covered here.
Participate in Online Forums
There are numerous Subaru forums where owners discuss issues like Android Auto not working. Engaging with these communities can provide you with practical solutions from others who have experienced similar issues.
Final Thoughts
Android Auto is an incredibly useful feature for Subaru Crosstrek owners, but when faced with issues, it can be frustrating. By following the troubleshooting steps outlined in this article, you can tackle many common problems and enjoy a seamless driving experience once more.
If you’ve gone through the troubleshooting process and Android Auto is still not functioning, see it through to the end. Remember to keep your software updated, use quality cables, and consult with Subaru support for more detailed assistance. With a bit of patience and effort, you can get your Android Auto back in working order, allowing you to take full advantage of this amazing technology right from your Subaru Crosstrek.
What is Android Auto and how does it work with my Subaru Crosstrek?
Android Auto is a mobile app developed by Google that allows users to connect their Android devices to their vehicle’s infotainment system. In the case of your Subaru Crosstrek, Android Auto enables you to access various apps directly from the car’s touchscreen. This feature enhances your driving experience by allowing hands-free control of navigation, music, and communication apps while minimizing distractions.
To use Android Auto, you’ll need to connect your compatible Android device to your Crosstrek via a USB cable. Additionally, you’ll need to enable the Android Auto feature on your vehicle’s infotainment system. Once connected, your phone’s screen interface will be mirrored on the car’s display, giving you seamless access to your favorite applications and information.
How do I set up Android Auto on my Subaru Crosstrek?
Setting up Android Auto on your Subaru Crosstrek is a straightforward process. Begin by ensuring that your Android device is compatible with Android Auto and has the latest version of the app installed. You can download it from the Google Play Store if necessary. Next, connect your device to the USB port in your Crosstrek using an appropriate USB cable.
Once your device is connected, your Crosstrek’s multimedia system should automatically prompt you to begin the Android Auto setup process. Follow the on-screen instructions, which usually involve granting permissions on your phone. Your phone and car should now be synced, allowing you to access Android Auto features and apps from your vehicle’s touchscreen.
What apps are supported by Android Auto in my Crosstrek?
Android Auto supports a wide range of apps that are designed to enhance your driving experience. Popular navigation apps like Google Maps and Waze are typically included, providing user-friendly options for directions and real-time traffic updates. Additionally, it supports music streaming services like Spotify, Pandora, and YouTube Music, allowing you personalized playlists and radio stations right from your car.
Communication apps such as WhatsApp and Google Messages are also compatible, enabling you to stay connected without taking your attention away from the road. It’s worth noting that certain apps may have restrictions based on local laws regarding their use while driving, so be sure to choose apps wisely to maintain safe driving practices.
Do I need to pay for using Android Auto in my Subaru Crosstrek?
No, using Android Auto in your Subaru Crosstrek does not require any additional fees or subscriptions. The Android Auto app is free to download, and you can access its features as long as you have a compatible Android device connected to your vehicle. However, some specific apps that you may use within Android Auto, like music streaming services, might require their own subscription fees depending on their respective policies.
Always ensure that your phone plan allows for data usage if you are using data-intensive apps, especially for navigation and streaming. While Android Auto itself is free, it’s important to keep in mind the costs associated with your mobile applications and data plans.
Will my Subaru Crosstrek’s Android Auto work without an internet connection?
Android Auto can function with limited features without a dedicated internet connection, however, its full functionality is typically dependent on access to the internet. For navigation services like Google Maps to provide real-time traffic updates or download new maps, an internet connection is necessary. This means that if you’re using navigation-based apps, you’ll want to ensure your phone maintains a connection to the internet.
On the other hand, if you’ve pre-downloaded music or maps to your device, you may still enjoy those features without an active data connection. Just keep in mind that while some functionalities may still be accessible offline, many of the real-time features offered by Android Auto require a reliable internet connection for optimal performance.
Can I customize the Android Auto interface in my Subaru Crosstrek?
Yes, you can customize certain aspects of the Android Auto interface in your Subaru Crosstrek to better suit your preferences. When using Android Auto, you can arrange your most-used apps in a way that allows for quicker access while driving. This customization helps improve efficiency and contributes to a more enjoyable driving experience.
Moreover, Android Auto also allows you to adjust some settings from within the app on your phone. For instance, you can customize notifications and choose which apps appear on the home screen of Android Auto. Although deep customization is limited, these preferences can significantly enhance how you interact with the system to align with your needs.
What should I do if my Android Auto is not working properly in my Crosstrek?
If you encounter issues with Android Auto not functioning correctly in your Subaru Crosstrek, the first step is to disconnect your device and reconnect it. Sometimes, simply rebooting both your smartphone and the car’s infotainment system can resolve minor glitches. Check for any software updates available for both your vehicle’s system and your Android device, as keeping them up to date can eliminate compatibility issues.
If problems persist, consider checking the USB cable you are using to connect your phone. Using a high-quality, OEM, or manufacturer-approved cable is crucial for an optimal connection. Additionally, ensure that the Android Auto app on your phone has the required permissions enabled, as this can also affect functionality. If difficulties continue, referring to your Subaru dealership or the manufacturer’s website may provide further troubleshooting options.