The PlayStation 5 (PS5) has taken the gaming world by storm, delivering unprecedented graphics and lightning-fast load times. However, amidst all the excitement, many gamers encounter an annoying issue: the 120Hz refresh rate not functioning as expected. If you’re among the players facing this dilemma, fret not! In this comprehensive guide, we’ll delve into why your PS5 might not be able to utilize the 120Hz capability and provide effective solutions to ensure you get the most out of your gaming experience.
Understanding 120Hz: The Importance of Refresh Rates
Before diving into troubleshooting, let’s clarify the concept of refresh rates. The refresh rate, measured in hertz (Hz), refers to how many times a display updates its image per second. A higher refresh rate like 120Hz offers smoother gameplay and reduces motion blur, which is crucial for fast-paced games.
When your PS5 is capable of outputting at 120Hz, it can provide a more fluid gaming experience. Unfortunately, several factors could hinder this potential. Let’s explore why your PS5 120Hz functionality may not be working.
Common Reasons for PS5 120Hz Not Working
The issue of 120Hz not functioning correctly on your PS5 can stem from various sources. Understanding these potential causes is the first step toward a solution. Here are the most common reasons:
1. Incompatible HDMI Cable
One of the primary culprits behind the 120Hz not working issue is the HDMI cable being used. The PS5 requires an Ultra High Speed HDMI cable to support 4K resolution at 120Hz. Using an inferior cable may limit the refresh rate capability.
2. Monitor or TV Limitations
Not all displays can handle 120Hz refresh rates. Ensure that your TV or monitor explicitly supports 120Hz, especially at 4K resolution. Many displays may support higher refresh rates only in lower resolutions, so this is worth checking.
3. Incorrect Settings in the PS5 Menu
Sometimes, the simplest explanation is the most likely: incorrect settings. If your PS5 isn’t set up to enable 120Hz output, you might not experience the benefits.
4. Game and Software Limitations
Not all games support 120Hz output, even if your hardware does. While many newer titles offer this functionality, older games might not.
Troubleshooting Your PS5: How to Fix 120Hz Issues
If you’re experiencing issues with your PS5 not outputting at 120Hz, follow these steps to troubleshoot the problem.
Step 1: Check Your HDMI Cable
Start by ensuring your HDMI cable meets the requirements for 120Hz output. The PS5 comes packaged with an Ultra High Speed HDMI cable; if you’re using another cable, consider switching back to this one.
Step 2: Verify Your Display’s Capabilities
Next, confirm that your TV or monitor supports 120Hz at 4K resolution:
- Consult your display’s user manual for specifications.
- Check if the HDMI port you are using supports 120Hz; sometimes, specific ports are designated for higher refresh rates.
Step 3: Adjust PS5 Video Output Settings
If your hardware is up to par, let’s adjust your PS5 settings to ensure 120Hz is enabled:
- Go to Settings on your PS5 home screen.
- Select Screen and Video.
- Under Video Output, ensure that Enable 120Hz Output is turned on.
Additionally, ensure you’ve set the correct resolution. If your PS5 is set to a lower resolution, it may default to a lower refresh rate.
Step 4: Update Your Console and Games
Ensure your PS5 system software is updated to the latest version, as updates often contain fixes and enhancements.
To update your PS5:
- Go to Settings.
- Select System Software.
- Choose System Software Update and Settings, then check for any available updates.
Also, consider updating your games by checking them for patches or updates that might enable 120Hz features.
The Role of Game Selection
Understanding which titles support 120Hz output will help you make the most of your console’s capabilities. Popular games known for supporting 120Hz on the PS5 include:
Games Supporting 120Hz:
- Call of Duty: Warzone
- Destiny 2
- Fortnite
- Spider-Man: Miles Morales
Ensure that you’re engaging with games that are designed to utilize the 120Hz refresh rate.
Performance versus Quality: Finding Your Ideal Settings
Another aspect to consider is your balance between performance and visual fidelity. While 120Hz offers smoother gameplay, many gamers opt for 60Hz with enhanced graphics settings.
To adjust these settings:
- Navigate to the game’s main menu.
- Find the Graphics Options.
- Select between Performance Mode (usually 120Hz) or Quality Mode (usually lower refresh rate with better visuals).
Both modes have their pros and cons, and it ultimately depends on your gaming preference.
Exploring Advanced Settings
For advanced users, delving deeper into your PS5 or display settings can yield significant benefits.
Game Mode Feature on Monitors and TVs
Many TVs and monitors come with a Game Mode feature that reduces input lag and enhances refresh rates. Enabling this mode can effectively help your PS5 reach its 120Hz output capability.
Resolution Setting Adjustments
Sometimes, adjusting the resolution from 4K to 1440p can increase refresh rates if your display supports it.
Contacting Support: When to Seek Professional Help
If you’ve tried all the suggested steps and your PS5 is still not outputting at 120Hz, it may be time to contact Sony support or the manufacturer of your display. They can provide additional insights into troubleshooting and potential hardware issues.
Final Thoughts
The PS5’s 120Hz feature can significantly enhance your gaming experience, offering smoother visuals and improved gameplay. By carefully checking your HDMI cable, ensuring display compatibility, adjusting settings, and selecting the right games, you can most likely resolve the 120Hz issues you’re facing.
Should you encounter persistent problems despite taking all the necessary steps, professional help may be required. In the meantime, keep gaming and exploring the cutting-edge possibilities that the PS5 has to offer. Remember, several tackle these issues, and through a process of elimination, you can fine-tune your setup to experience all that 120Hz gaming has to provide. Enjoy every gaming moment!
What is the 120Hz feature on the PS5?
The 120Hz feature on the PS5 allows gamers to experience smoother gameplay by doubling the refresh rate of compatible displays. This means that if you own a monitor or TV that supports 120Hz, you can run games at higher frame rates, resulting in improved responsiveness and visual fluidity. This is particularly beneficial in fast-paced games, where every millisecond counts.
To take advantage of the 120Hz capability, it’s essential to ensure that both your PS5 and display support this feature. The latest games, including some popular titles, are optimized to run at 120 frames per second (FPS), offering an enhanced gaming experience. Check the game specifications and settings to confirm compatibility.
Why is my PS5 not displaying 120Hz?
Several factors could be preventing your PS5 from displaying 120Hz. First, ensure that the HDMI cable you are using is HDMI 2.1 or is capable of supporting high bandwidth. If you’re using an older HDMI cable, it may not transmit the necessary signals for the higher refresh rate.
Additionally, confirm that your monitor or TV supports 120Hz and that it is configured correctly. Access your display settings to enable 120Hz output and check for any firmware updates that might enhance compatibility with your PS5. Sometimes, settings need to be manually adjusted to allow for high refresh rates.
What should I check in the PS5 settings?
To troubleshoot your PS5’s 120Hz output, navigate to the System Settings menu and select the ‘Screen and Video’ option. Once there, ensure that the ‘Refresh Rate’ is set to ‘Automatic’ or explicitly to 120Hz if available. This step is crucial for ensuring that your console attempts to output the highest supported refresh rate.
Additionally, check the ‘Resolution’ settings to confirm that it is set to a resolution that supports 120Hz. Note that certain combinations of resolution and refresh rates may not be supported by all displays, so it’s essential to find the right settings to achieve optimal performance.
Can my TV or monitor support 120Hz output?
To determine if your TV or monitor supports 120Hz output, refer to the specifications provided by the manufacturer. Look for the model number and check online for its capabilities. Many modern gaming monitors and 4K TVs advertise support for 120Hz, but older models may not be equipped for this feature.
If you’re still unsure, you can also consult the user manual for your display. Some TVs have specific HDMI ports that are designated for high refresh rates, so make sure to connect your PS5 to these ports for the best experience.
Are all PS5 games capable of 120Hz?
Not all PS5 games support 120Hz output, even if the console and display are ready. Each game must be optimized to run at higher frame rates. Major titles are increasingly taking advantage of this feature, but it’s essential to check the individual game specifications to confirm whether 120Hz is supported.
In addition, some games may offer a performance mode that allows for higher frame rates at the cost of reduced graphical fidelity. Be sure to explore the in-game settings to toggle these features and get the most out of your PS5 gaming experience.
What types of HDMI cables should I use for 120Hz?
For optimal 120Hz output from your PS5, it is recommended to use HDMI 2.1 cables, which can handle higher bandwidth requirements. These cables are specifically designed to support advanced features, including 4K resolution at high refresh rates and variable refresh rates (VRR).
If an HDMI 2.1 cable is not available, ensure that the HDMI cable you choose is rated for high-speed performance, such as High-Speed HDMI. However, keep in mind that older cables may limit performance, and investing in a newer cable is advisable to fully experience all the capabilities of your PS5.
What should I do if I’ve tried everything but 120Hz still isn’t working?
If you have followed all troubleshooting steps and are still unable to enable 120Hz, consider resetting your PS5 settings. This can be done by navigating to the settings menu and choosing the option to reset video settings. Make sure to reconfigure the necessary settings after the reset.
If the issue persists, it may be beneficial to consult Sony’s support documentation or reach out to customer support for further assistance. There could be a unique compatibility issue with your specific setup that requires expert advice to resolve.
Do I need a special TV to use 120Hz with PS5?
While you don’t necessarily need a special TV, you do need a display that explicitly supports 120Hz output at the appropriate resolution. Many modern gaming monitors and high-end televisions offer this feature, especially those designed for gaming purposes with HDMI 2.1 compatibility.
Moreover, ensure your display settings are configured to utilize 120Hz and support game modes that enhance performance. Subtle adjustments can often provide a more impactful gaming experience, so keep an eye on both your hardware and settings to fully unlock the potential of 120Hz gameplay.