Understanding the Issue
Instagram is one of the most popular social media platforms today, with over a billion monthly active users. However, as with any app, it can sometimes face issues, especially after updates. Users frequently report that Instagram stops working after an update, leading to frustration and confusion. In this article, we will delve into the reasons behind Instagram’s malfunctioning post-update, explore common problems users face, and provide comprehensive troubleshooting steps to resolve these issues effectively.
Why Does Instagram Fail After an Update?
The reasons behind Instagram’s failure post-update can be quite diverse. Understanding these can help users address the problem more efficiently. Below are the core reasons Instagram might not function correctly after an update:
1. Compatibility Issues
Every smartphone has different specifications, operating systems, and configurations. When Instagram releases an update, it may not be fully compatible with older devices or outdated operating systems. This discrepancy can lead to various issues, including crashes, slow performance, and limited functionality.
2. Bugs and Glitches
Updates aim to introduce new features and improve user experience, but they can also introduce bugs and glitches. These can range from minor UI issues to major functional problems affecting how the app operates. It is not uncommon for users to experience instability immediately following an update.
3. Server-Side Changes
Sometimes, the problem is not with your app but with Instagram’s servers. If Instagram is undergoing maintenance or facing server issues, it may affect how you interact with the app post-update.
4. Cache and Data Issues
Like many mobile applications, Instagram relies on cache and stored data to operate smoothly. After an update, this cached information may interfere with the app’s performance if it hasn’t cleared properly. This issue can often lead to the app crashing or malfunctioning.
Common Problems Users Face After Updating Instagram
Users can encounter several specific issues after an Instagram update. Let’s briefly outline some of the most common problems:
1. App Crashes
One prevalent issue is the unexpected crashing of the app. Users may find it entirely impossible to open Instagram, or it may crash shortly after launching.
2. Slow Performance
Following an update, some users have reported that Instagram becomes sluggish and unresponsive. This lag can be particularly frustrating when trying to upload photos or browse through feeds.
3. Login Issues
Some users might face problems logging in to their accounts after an update. These issues could arise from incorrect credentials or account authentication problems.
4. Features Missing or Malfunctioning
After an update, certain features on Instagram might not work as expected. For example, the Stories feature may malfunction, or users might be unable to post content.
Troubleshooting Steps for Instagram Not Working After Update
If you’re experiencing issues with Instagram after an update, don’t despair. Follow these troubleshooting steps to resolve the problem quickly.
Step 1: Check for Further Updates
The first thing you should do is check for any additional updates to the Instagram app. Sometimes, developers quickly release a patch to fix bugs immediately after a major update.
- Open your app store (Google Play Store for Android or App Store for iOS).
- Search for Instagram and check if an update is available.
If there is an update, install it and then relaunch Instagram to see if the problem persists.
Step 2: Clear Cache and Data (Android Only)
For Android users, clearing the app cache and data might solve the issue. Here’s how to do it:
1. Open Settings
2. Go to Apps (or Application Manager)
3. Locate Instagram and select it
4. Tap on Storage
5. Click on ‘Clear Cache’ and then ‘Clear Data’
Be cautious that clearing data will log you out of your account, so make sure you know your credentials.
Step 3: Reinstalling the App
Uninstalling and reinstalling the application is another effective approach. This method will ensure you are installed with a fresh version of the app without any corrupt files.
- Uninstall Instagram from your device.
- Restart your device.
- Download and install Instagram again from your app store.
Once you’ve completed these steps, log back in and check if Instagram functions properly.
Step 4: Check for Internet Connectivity
Sometimes, your internet connection could be the root cause of issues with Instagram post-update. Make sure you have a stable and active internet connection, whether you’re using Wi-Fi or mobile data. Here’s what you can do:
| Connection Type | Steps to Check |
|---|---|
| Wi-Fi | Restart your modem or router and try connecting again. |
| Mobile Data | Toggle airplane mode on and off, or reset your network settings. |
Step 5: Update Your Device’s Operating System
Another reason for Instagram’s unstable performance could be that your device’s operating system is outdated. Make sure your operating system is up to date by following these steps:
For Android:
1. Open Settings
2. Go to About Phone
3. Select Software Update
For iOS:
1. Open Settings
2. Go to General
3. Select Software Update
Keeping your device updated often resolves various app issues.
Step 6: Contact Instagram Support
If none of the above steps solve your problem, contacting Instagram support directly is the next best course of action. Provide them with detailed information about your issue, the device you are using, and the steps you have already taken.
For best results, visit the Instagram Help Center and submit a support request.
Preventing Future Issues with Instagram Updates
Although issues can arise after any app update, several preventive measures can help ensure a smoother experience in the future.
1. Monitor Update Announcements
Stay updated on any announcements from Instagram regarding changes or updates. Typically, developers provide notes on what to expect in their next update, including potential bugs.
2. Perform Regular Maintenance on Your Device
Maintaining your device can prevent many potential issues associated with app functionality. Regularly check for software updates, uninstall unused apps, and clear cache data.
3. Review Permissions and Settings
Make sure that Instagram has all the necessary permissions for optimal functionality. Sometimes, updates might reset these permissions. Go to your device’s settings and check Instagram’s permissions.
Conclusion
Experiencing issues with Instagram after an update can indeed be aggravating. Fortunately, the majority of these problems can be resolved by following the troubleshooting steps outlined in this article. Whether it’s checking for updates, clearing cache, reinstalling the app, or confirming internet connectivity, there are several effective ways to get your Instagram back up and running.
By understanding the potential causes and solutions, users can not only resolve the immediate concerns but also prevent future issues whenever Instagram rolls out its next update. Remember, when in doubt, reaching out to Instagram support is always a viable option.
What should I do if Instagram is crashing after the update?
If Instagram is crashing after an update, the first step is to ensure that you have the latest version of the app installed. Check the App Store or Google Play Store for any new updates. If there is an available update, install it and then restart your device. This often resolves crashes and glitches caused by bugs in the previous version of the app.
If the problem persists, try clearing the app cache. On Android, go to Settings > Apps > Instagram > Storage and select ‘Clear Cache.’ On iOS, you may need to uninstall the app and then reinstall it from the App Store. This can help remove any corrupted data that may be causing the crashes, allowing you to use Instagram without interruption.
Why can’t I log in to my Instagram account after the update?
If you are unable to log in after the update, first check if your username and password are correct. Sometimes, stored login details may change or be forgotten. If you’ve confirmed that your credentials are correct but are still having issues, consider resetting your password. Use the “Forgot Password?” feature on the login screen to receive a password reset link.
Additionally, it’s possible that there are temporary server issues with Instagram itself. Monitor their official Twitter account or other social media channels to see if there are reports of outage or login problems. If everything appears normal on their end, try logging in using a different network, like switching from Wi-Fi to mobile data, or try accessing the app from a different device.
How can I fix slow loading times on Instagram after an update?
Slow loading times on Instagram after an update can be frustrating. Start by checking your internet connection; run a speed test to ensure that your Wi-Fi or mobile data is functioning properly. If your connection is slow, try restarting your router or switching to a different network. A stable and fast connection is essential for smooth app performance.
If your internet connection is fine, try uninstalling and reinstalling the app. This can help eliminate any temporary files or data that might be causing slow performance. Additionally, clearing your app cache can help improve load times. For Android users, navigate to Settings > Apps > Instagram > Storage > Clear Cache. For iOS users, reinstalling the app is the easiest way to clear caches.
Is there a way to report issues with Instagram after an update?
Yes, you can report issues with Instagram directly through the app. Open Instagram and go to your profile, tap on the three lines in the top right corner, and select “Settings.” From there, navigate to “Help” and then “Report a Problem.” You can describe the issues you are facing and send the report to Instagram for their review.
You can also check Instagram’s Help Center online, where they have resources for common problems and troubleshooting tips. If there are widespread issues affecting many users, Instagram may address these in a public post or update on their official social media channels. Staying informed through these platforms can help manage expectations regarding fixes.
What can I do if Instagram features are missing after the update?
If you notice that some features are missing after an update, the first thing to do is check if Instagram has rolled out a staged update. Sometimes, features may be gradually rolled out to users, so not everyone may receive them immediately. Ensure you are on the latest version; go to the App Store or Google Play Store to download any updates.
If the features are still missing, you may want to try logging out and then logging back into your account. This can refresh your app experience. Additionally, uninstall and reinstalling the app may also restore missing features as it clears any existing data that might be causing inconsistencies.
How can I prevent Instagram from crashing in the future?
To prevent Instagram from crashing in the future, keep your app updated regularly. Set your device to automatically download app updates or check for updates manually every few weeks. Regular updates often include bug fixes and enhancements that improve overall app stability and performance.
Additionally, maintain enough storage space on your device, as low storage can lead to performance issues. Regularly delete unused apps and files to free up space. Lastly, it’s beneficial to periodically clear your app cache, as this can help resolve lingering issues and optimize the performance of Instagram.