When Your Subaru Wireless Charger Isn’t Working: Troubleshooting Tips and Solutions

Subaru vehicles have garnered a reputation for their reliability and innovative technology, making them a popular choice among drivers. One of the exciting features in newer Subaru models is the wireless charging pad, designed to keep your smartphone charged without the hassle of cables. However, like any technology, complications can arise. If you’ve found yourself in a situation where your Subaru wireless charger isn’t working, you’re not alone. This comprehensive guide will explore possible reasons for the issue, troubleshooting tactics, and solutions to help you get back on the road with a fully charged device.

Understanding Your Subaru Wireless Charger

Before diving into troubleshooting, it’s essential to understand how the wireless charging system in your Subaru operates. Wireless chargers use inductive charging, which involves two coils: one in the charger and the other in your device. When you place your smartphone on the charging pad, an electromagnetic field is created, allowing energy to transfer and charge your device.

Wireless chargers are typically designed with compatibility for devices that support the Qi standard, which most modern smartphones do. However, due to various factors, users may experience issues with charging. Addressing these issues requires knowledge of the key components involved.

Common Issues with Subaru Wireless Charger

Identifying the root cause of the malfunction can streamline troubleshooting. Here are some of the most common issues that may arise with your Subaru wireless charger:

1. Misalignment of Phone on the Charger

A typical reason your device isn’t charging is simple misalignment. If the smartphone isn’t centered on the charging pad, it may not make adequate contact to initiate charging.

2. Interference from Phone Cases or Accessories

Some phone cases, especially thick or metal ones, can interfere with wireless charging. If your device is encased in a non-compatible case, it might not charge effectively—or at all.

3. Vehicle Compatibility Issues

While most modern smartphones support wireless charging, some older models may not be compatible with Subaru’s wireless charger. Ensure your device supports Qi wireless charging.

4. Faulty Charger or Lift Mechanism

Sometimes, it isn’t the phone but the charger itself that has a malfunction. Issues with the charger mechanism, loose wires, or electrical failures can hinder charging.

5. Software Glitches

On occasion, the software in your Subaru may become glitchy, potentially disrupting the functionality of the wireless charger, even if the hardware is working correctly.

Troubleshooting Your Subaru Wireless Charger

If your Subaru wireless charger isn’t working as intended, follow these troubleshooting steps to diagnose and resolve the issue.

1. Check Phone Placement

Begin by ensuring that your phone is properly aligned on the wireless charging pad.

  • Lift the phone off the pad and then slowly place it back down, ensuring it is centered.
  • Look for an indicator light on your charger or a notification on your phone that it is correctly charging.

2. Remove Phone Case

Next, remove your phone case to see if it resolves the issue.

  • Many cases hinder the charging effectiveness, especially those with metal components.
  • Try charging your phone without any case and check for improvement.

3. Test Device Compatibility

Ensure your device is compatible with wireless charging. If you’re unsure, check the manufacturer’s specifications of your smartphone.

4. Inspect for Physical Damage

Look for any visible signs of wear or damage to the wireless charging pad itself. Check for:

  • Cracks or scratches on the charging surface.
  • Loose connections and wiring under the console where the charger is located.

5. Restart Your Vehicle

Sometimes, a simple restart can resolve minor software glitches. Turn off your Subaru completely and restart it, then check the charger with your phone again.

6. Refer to Subaru’s Owner Manual

Your owner’s manual contains valuable troubleshooting information specific to your model. Take the time to consult it for any additional guidance.

Solutions for Persistent Issues

If you’ve gone through the troubleshooting steps and the wireless charger is still not working, consider exploring the following solutions.

1. Professional Inspection

If your wireless charger remains inoperative after attempting the above suggestions, consider taking your Subaru to a certified technician. Professional diagnostics can identify underlying electrical issues that you might miss.

2. Software Update

Check if your Subaru requires a software update. Many modern vehicles regularly receive updates, and missing an update could lead to functionality issues.

3. Use Alternative Charging Methods

While resolving the issues, using a traditional charging method (cable charging) can ensure your devices stay powered. Always keep charging cables handy as backup options.

Understanding Warranty and Repair Options

If your Subaru is still under warranty, it may cover repairs for the wireless charger, depending on the situation. Typically, warranties cover:

1. Defective Components

If the issue is due to a faulty charger that is part of your Subaru’s built-in features, it is often covered under warranty.

2. Factory Recalls

Occasionally, manufacturers issue recalls for parts that may be defective. If your model falls under this category, repairs will be handled free of charge.

3. Aftermarket Solutions

If repairs are not feasible through warranty services, there are aftermarket wireless charging pads available that can be installed. However, ensure you choose compatible products designed specifically for your Subaru model.

Conclusion

Experiencing issues with your Subaru wireless charger can be frustrating, especially in an age where connectivity is paramount. However, most problems can be traced back to a few common factors, from misalignment to compatibility issues. By performing simple troubleshooting steps and knowing when to seek professional help, you can often resolve the issue without much hassle.

If wireless charging continues to be an inconvenience, assessing compatibility with your phone or considering alternative charging methods may be necessary. Regardless, staying informed about your vehicle’s technology will ensure that you can effectively overcome these minor obstacles and enjoy the full benefits of your Subaru experience.

What should I do first if my Subaru wireless charger isn’t working?

In the event that your Subaru wireless charger isn’t functioning, the first step is to check if your phone is compatible with the wireless charging system. Not all phones support wireless charging, so consult your phone’s specifications to see if it supports Qi wireless charging. If it is compatible, ensure that the phone case is not too thick or made of materials that could interfere with charging, such as metal.

Next, make sure that your phone is properly aligned on the charging pad. Misalignment is a common issue that can prevent charging. Remove any obstructions, such as credit cards or other items, from the charging area. Once you’ve confirmed compatibility and positioning, check if there are any visible indicators, such as lights on the charger, that can give you further insights into its operation.

Why is my wireless charger not powering on?

If your Subaru wireless charger isn’t powering on, first check that your vehicle’s ignition is in the ‘On’ or ‘Acc’ position since many systems require this to function. Verify that the wireless charger is connected to the vehicle’s power supply and that there are no blown fuses, which could disrupt power flow. Inspect the wiring connections to ensure they are secure and free from damage.

Another consideration is to look for any indicators on the charging pad. Some models have LED lights that indicate when charging is active. If these lights are absent, it could suggest an internal malfunction or that the charger is not receiving power. In that case, consider consulting your Subaru owner’s manual for specific troubleshooting steps.

How can I clear debris from the wireless charger pad?

Keeping the wireless charger pad clean and free of debris is essential for optimal performance. Begin by turning off the vehicle and using a soft, dry microfiber cloth to remove dust and dirt from the charging pad. If there are any sticky residues or tougher grime, lightly dampen the cloth and gently wipe the area. Avoid using harsh chemicals, as they may damage the chargers’ surface.

In addition to regular cleaning, check for any loose items that may have fallen into the charger area, such as coins or small cards. If necessary, use a small brush or compressed air to clear out any debris from tight spaces that a cloth may not reach. Maintaining a clean charging surface will help ensure that the connection between your phone and the charger remains strong.

What should I check if my phone is not charging while on the pad?

If your phone is placed on the wireless charging pad but isn’t charging, start by ensuring that the pad is clean and free of obstructions, as mentioned earlier. Additionally, double-check that your device is within the charging area and correctly aligned with the charging coils. Improper alignment can lead to inefficient charging or no charging at all.

Another essential aspect to consider is the phone’s battery and software. Ensure your phone’s battery isn’t critically low, as some devices may refuse to charge if they’re near empty. Additionally, make sure your phone’s software is up to date, as manufacturers often release updates that improve wireless charging compatibility. If the problem persists, try charging another device on the wireless pad to rule out any issues with the charger itself.

Could a software update fix my Subaru’s wireless charging issue?

Yes, a software update can potentially fix issues with your Subaru’s wireless charger. Many modern vehicles, including Subaru models, have integrated infotainment systems that can receive updates from the manufacturer. These updates can include enhancements to vehicle functions, including the wireless charging capabilities. It’s always a good idea to keep your vehicle’s software up to date to ensure it operates smoothly.

To check for software updates, refer to your owner’s manual or the Subaru website for instructions on downloading and installing updates. Typically, updates can be performed through a USB drive or via an appropriate mobile app associated with your vehicle’s infotainment system. If after updating the system the wireless charger still does not work, consider visiting a Subaru dealership for professional diagnostics.

When should I consider visiting a dealership for my wireless charger?

If you’ve attempted all troubleshooting tips and the wireless charger is still non-functional, it may be time to visit your local Subaru dealership. Persistent issues could indicate an underlying electrical problem that requires professional attention. A certified technician can perform a thorough analysis and check for any possible faults in the wiring or the charging module.

Additionally, if your vehicle is still under warranty, repairs or replacements for the wireless charger could be covered. It’s advisable to keep records of any troubleshooting steps you’ve already undertaken, as this information will assist the technician in diagnosing the problem more efficiently. Ultimately, professional help may be necessary if the problem persists beyond basic troubleshooting.

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